Staff Backend Engineer, Commerce

1767482d-de23-460c-80eb-6d0a3caa72ab FullTime Yes Remote Engineering https://jobs.ashbyhq.com/zapier/1767482d-de23-460c-80eb-6d0a3caa72ab/application https://jobs.ashbyhq.com/zapier/1767482d-de23-460c-80eb-6d0a3caa72ab Zapier Staff Backend Engineer, Commerce <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: April 29, 2026Updated: June 19, 2026Location: Americas - North, Central and South America, EMEA, APAC<h2>Hi there!</h2>Zapier's mission is to make automation work for everyone. That mission is funded by revenue — and every dollar of it flows through our Commerce Zone. We build and operate the infrastructure behind billing, subscriptions, payments, pricing, entitlements, and checkout across everything Zapier ships: self-serve plans, enterprise contracts, and ecosystem offerings. When a customer upgrades, renews, changes plans, or pays an invoice, our systems make it happen — correctly, instantly, and at scale.We're hiring a Staff Engineer to own the technical vision and long-term architecture for the Commerce Zone. You'll define the pricing primitives, service boundaries, and data models that let Zapier ship pricing and packaging changes in days instead of months — while keeping every dollar accounted for accurately. That means designing the framework and abstractions product teams plug into so they can launch new SKUs without becoming billing experts, building configuration-driven infrastructure for pricing experimentation, and ensuring the platform evolves without foundational rewrites.This is production-critical, finance-grade infrastructure where correctness is non-negotiable. You'll drive alignment across teams in a space defined by high ambiguity and competing constraints, working closely with Product, Engineering, Finance, and Sales. The role is particularly exciting because decisions here ripple across Zapier — shaping how the company monetizes its next phase of growth.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Proven engineering impact: You've driven outcomes in complex, production systems at scale — shipping projects that delivered measurable improvements in environments where requirements shifted under you. You separate essential from accidental complexity, make tradeoffs explicit, and use data to inform decisions without becoming paralyzed by it. Many strong candidates have 8+ years of experience, but we hire for impact and capability, not tenure.</li><li>Billing/payments/monetization domain experience: You bring strong domain knowledge in billing systems, subscription management, payment processing, or financial platforms. You understand metered billing, pricing models, entitlements, revenue recognition, and the operational complexity of supporting enterprise customers. You know that billing isn't just a backend problem — it touches sales, finance, support, and product, and you've navigated that reality.</li><li>API, platform, and performance expertise: You've designed and built APIs that serve multiple consumers — internal teams, external partners, and user-facing products — and you know how to evolve systems without breaking existing integrations. You have a track record of identifying and resolving performance bottlenecks through profiling, caching, database optimization, and delivering measurable improvements that impact user experience and conversion.</li><li>Outcome-driven and customer-focused: You care deeply about the problems our customers are trying to solve and define success by the results they achieve — not the elegance of the technical solution. You fall in love with the problem, not your first implementation, and are willing to rethink or pivot when it better serves the customer and the business.</li><li>Cross-team leadership and proactive ownership: You've led technical initiatives that span multiple teams and operate with end-to-end ownership. You gather requirements, surface risks early, align stakeholders, and drive ambiguous problems through to measurable outcomes. You're a trusted partner to Engineering, Product, and Design leadership — helping shape roadmaps, translating business strategy into technical direction, and amplifying other engineers by raising standards and building durable foundations that create leverage across teams.</li><li>AI fluency: You use AI coding tools as a regular part of your workflow and have a point of view on where they accelerate delivery and where human judgment is non-negotiable. In a high-correctness domain like payments and billing, you know the difference between automating boilerplate and trusting AI with revenue logic — and you bring that judgment to the engineers you work with.</li><li>Comfort with complexity: You're at home in large, mature codebases — you know how to navigate a monolith, find the right leverage points, and make meaningful progress without waiting for a clean slate.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Serve as a technical leader within the Commerce Zone: You’ll operate as part of the zone’s leadership team, partnering closely with Engineering, Product, and Design to shape strategy and roadmap decisions. You’ll translate business context into technical direction—and ensure engineering tradeoffs are clearly understood at the business level.</li><li>Shape the long-term platform vision: You’ll define and evolve the architectural direction of the Commerce Zone, balancing near-term delivery with long-term durability, extensibility, and operational excellence.</li><li>Lead high-impact technical initiatives: You’ll drive the strategic evolution of our monetization platform—decoupling billing from account systems, clarifying system boundaries, and consolidating pricing infrastructure. You’ll build flexible, configurable foundations that enable fast Pricing and Packaging experimentation and seamless launch moments across the customer lifecycle, while supporting clean, reliable data for Finance and Pricing & Packaging.</li><li>Own and strengthen revenue-critical systems: You’ll be responsible for systems across the Commerce Zone—Billing, Pricing, Payments, Checkout, and Entitlements—ensuring they are resilient, observable, and correct. You’ll raise the bar on proactive detection, safe rollback mechanisms, and revenue accuracy—catching issues before customers do. You’ll systematically reduce structural and technical debt, eliminate recurring operational pain points, and strengthen architectural foundations to prevent revenue-impacting incidents before they emerge.</li><li>Guide high-impact technical decisions: You’ll influence API design, data modeling, caching strategies, and system architecture—optimizing for scalability, developer experience, and rapid pricing and packaging iteration.</li><li>Partner deeply across Zapier: You’ll collaborate closely with Pricing & Packaging, Product, and Design teams to drive ARR growth and craft seamless, intuitive, and lovable monetization journeys for self-serve, enterprise, and ecosystem customers. You’ll also work with Support and Operations to ensure robust admin tooling and exceptional customer experiences across upgrades, billing changes, and subscription management.</li><li>Drive measurable improvements: You’ll identify performance bottlenecks and deliver optimizations that show up in the metrics—reduced latency, improved reliability, stronger customer experiences, and improved conversion and retention.</li><li>Mentor engineers and raise the technical bar: You’ll share patterns and tooling, conduct thoughtful code reviews, and grow engineering capability across the zone. You’ll be a go-to resource for engineers tackling complex monetization and platform challenges.</li><li>Champion documentation and developer experience: You’ll ensure our systems are well-documented and easy to adopt, reducing friction and accelerating development across the organization.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: $210,700 - $316,100 United States California San Francisco Salary 1 YEAR USD 210700 316100 EquityPercentage 1 YEAR Bonus 1 YEAR USA Salary 1 YEAR USD 210700 316100 EquityPercentage NONE Bonus 1 YEAR USD Canada Salary 1 YEAR CAD 210700 316100 EquityPercentage NONE Bonus 1 YEAR CAD United Kingdom Salary 1 YEAR GBP 132500 198700 EquityPercentage NONE Bonus 1 YEAR GBP Ireland Salary 1 YEAR EUR 135800 203800 EquityPercentage NONE Bonus 1 YEAR EUR Spain Salary 1 YEAR EUR 135800 203800 EquityPercentage NONE Bonus 1 YEAR EUR India Salary 1 YEAR INR 7756200 11634400 EquityPercentage NONE Bonus 1 YEAR INR Australia Salary 1 YEAR AUD 208600 313000 EquityPercentage NONE Bonus 1 YEAR AUD New Zealand Salary 1 YEAR NZD 208600 313000 EquityPercentage NONE Bonus 1 YEAR NZD true 1767482d-de23-460c-80eb-6d0a3caa72ab:d5092550-2955-462b-a79e-aa48e937118b FullTime Yes Remote Engineering https://jobs.ashbyhq.com/zapier/1767482d-de23-460c-80eb-6d0a3caa72ab/application https://jobs.ashbyhq.com/zapier/1767482d-de23-460c-80eb-6d0a3caa72ab Zapier Staff Backend Engineer, Commerce <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: April 29, 2026Updated: June 19, 2026Location: Americas - North, Central and South America, EMEA, APAC<h2>Hi there!</h2>Zapier's mission is to make automation work for everyone. That mission is funded by revenue — and every dollar of it flows through our Commerce Zone. We build and operate the infrastructure behind billing, subscriptions, payments, pricing, entitlements, and checkout across everything Zapier ships: self-serve plans, enterprise contracts, and ecosystem offerings. When a customer upgrades, renews, changes plans, or pays an invoice, our systems make it happen — correctly, instantly, and at scale.We're hiring a Staff Engineer to own the technical vision and long-term architecture for the Commerce Zone. You'll define the pricing primitives, service boundaries, and data models that let Zapier ship pricing and packaging changes in days instead of months — while keeping every dollar accounted for accurately. That means designing the framework and abstractions product teams plug into so they can launch new SKUs without becoming billing experts, building configuration-driven infrastructure for pricing experimentation, and ensuring the platform evolves without foundational rewrites.This is production-critical, finance-grade infrastructure where correctness is non-negotiable. You'll drive alignment across teams in a space defined by high ambiguity and competing constraints, working closely with Product, Engineering, Finance, and Sales. The role is particularly exciting because decisions here ripple across Zapier — shaping how the company monetizes its next phase of growth.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Proven engineering impact: You've driven outcomes in complex, production systems at scale — shipping projects that delivered measurable improvements in environments where requirements shifted under you. You separate essential from accidental complexity, make tradeoffs explicit, and use data to inform decisions without becoming paralyzed by it. Many strong candidates have 8+ years of experience, but we hire for impact and capability, not tenure.</li><li>Billing/payments/monetization domain experience: You bring strong domain knowledge in billing systems, subscription management, payment processing, or financial platforms. You understand metered billing, pricing models, entitlements, revenue recognition, and the operational complexity of supporting enterprise customers. You know that billing isn't just a backend problem — it touches sales, finance, support, and product, and you've navigated that reality.</li><li>API, platform, and performance expertise: You've designed and built APIs that serve multiple consumers — internal teams, external partners, and user-facing products — and you know how to evolve systems without breaking existing integrations. You have a track record of identifying and resolving performance bottlenecks through profiling, caching, database optimization, and delivering measurable improvements that impact user experience and conversion.</li><li>Outcome-driven and customer-focused: You care deeply about the problems our customers are trying to solve and define success by the results they achieve — not the elegance of the technical solution. You fall in love with the problem, not your first implementation, and are willing to rethink or pivot when it better serves the customer and the business.</li><li>Cross-team leadership and proactive ownership: You've led technical initiatives that span multiple teams and operate with end-to-end ownership. You gather requirements, surface risks early, align stakeholders, and drive ambiguous problems through to measurable outcomes. You're a trusted partner to Engineering, Product, and Design leadership — helping shape roadmaps, translating business strategy into technical direction, and amplifying other engineers by raising standards and building durable foundations that create leverage across teams.</li><li>AI fluency: You use AI coding tools as a regular part of your workflow and have a point of view on where they accelerate delivery and where human judgment is non-negotiable. In a high-correctness domain like payments and billing, you know the difference between automating boilerplate and trusting AI with revenue logic — and you bring that judgment to the engineers you work with.</li><li>Comfort with complexity: You're at home in large, mature codebases — you know how to navigate a monolith, find the right leverage points, and make meaningful progress without waiting for a clean slate.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Serve as a technical leader within the Commerce Zone: You’ll operate as part of the zone’s leadership team, partnering closely with Engineering, Product, and Design to shape strategy and roadmap decisions. You’ll translate business context into technical direction—and ensure engineering tradeoffs are clearly understood at the business level.</li><li>Shape the long-term platform vision: You’ll define and evolve the architectural direction of the Commerce Zone, balancing near-term delivery with long-term durability, extensibility, and operational excellence.</li><li>Lead high-impact technical initiatives: You’ll drive the strategic evolution of our monetization platform—decoupling billing from account systems, clarifying system boundaries, and consolidating pricing infrastructure. You’ll build flexible, configurable foundations that enable fast Pricing and Packaging experimentation and seamless launch moments across the customer lifecycle, while supporting clean, reliable data for Finance and Pricing & Packaging.</li><li>Own and strengthen revenue-critical systems: You’ll be responsible for systems across the Commerce Zone—Billing, Pricing, Payments, Checkout, and Entitlements—ensuring they are resilient, observable, and correct. You’ll raise the bar on proactive detection, safe rollback mechanisms, and revenue accuracy—catching issues before customers do. You’ll systematically reduce structural and technical debt, eliminate recurring operational pain points, and strengthen architectural foundations to prevent revenue-impacting incidents before they emerge.</li><li>Guide high-impact technical decisions: You’ll influence API design, data modeling, caching strategies, and system architecture—optimizing for scalability, developer experience, and rapid pricing and packaging iteration.</li><li>Partner deeply across Zapier: You’ll collaborate closely with Pricing & Packaging, Product, and Design teams to drive ARR growth and craft seamless, intuitive, and lovable monetization journeys for self-serve, enterprise, and ecosystem customers. You’ll also work with Support and Operations to ensure robust admin tooling and exceptional customer experiences across upgrades, billing changes, and subscription management.</li><li>Drive measurable improvements: You’ll identify performance bottlenecks and deliver optimizations that show up in the metrics—reduced latency, improved reliability, stronger customer experiences, and improved conversion and retention.</li><li>Mentor engineers and raise the technical bar: You’ll share patterns and tooling, conduct thoughtful code reviews, and grow engineering capability across the zone. You’ll be a go-to resource for engineers tackling complex monetization and platform challenges.</li><li>Champion documentation and developer experience: You’ll ensure our systems are well-documented and easy to adopt, reducing friction and accelerating development across the organization.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: $210,700 - $316,100 Salary 1 YEAR USD 210700 316100 EquityPercentage 1 YEAR Bonus 1 YEAR USA Salary 1 YEAR USD 210700 316100 EquityPercentage NONE Bonus 1 YEAR USD Canada Salary 1 YEAR CAD 210700 316100 EquityPercentage NONE Bonus 1 YEAR CAD United Kingdom Salary 1 YEAR GBP 132500 198700 EquityPercentage NONE Bonus 1 YEAR GBP Ireland Salary 1 YEAR EUR 135800 203800 EquityPercentage NONE Bonus 1 YEAR EUR Spain Salary 1 YEAR EUR 135800 203800 EquityPercentage NONE Bonus 1 YEAR EUR India Salary 1 YEAR INR 7756200 11634400 EquityPercentage NONE Bonus 1 YEAR INR Australia Salary 1 YEAR AUD 208600 313000 EquityPercentage NONE Bonus 1 YEAR AUD New Zealand Salary 1 YEAR NZD 208600 313000 EquityPercentage NONE Bonus 1 YEAR NZD true 1767482d-de23-460c-80eb-6d0a3caa72ab:f9407b16-be89-402a-99d5-2e4eade748b5 FullTime Yes Remote Engineering https://jobs.ashbyhq.com/zapier/1767482d-de23-460c-80eb-6d0a3caa72ab/application https://jobs.ashbyhq.com/zapier/1767482d-de23-460c-80eb-6d0a3caa72ab Zapier Staff Backend Engineer, Commerce <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: April 29, 2026Updated: June 19, 2026Location: Americas - North, Central and South America, EMEA, APAC<h2>Hi there!</h2>Zapier's mission is to make automation work for everyone. That mission is funded by revenue — and every dollar of it flows through our Commerce Zone. We build and operate the infrastructure behind billing, subscriptions, payments, pricing, entitlements, and checkout across everything Zapier ships: self-serve plans, enterprise contracts, and ecosystem offerings. When a customer upgrades, renews, changes plans, or pays an invoice, our systems make it happen — correctly, instantly, and at scale.We're hiring a Staff Engineer to own the technical vision and long-term architecture for the Commerce Zone. You'll define the pricing primitives, service boundaries, and data models that let Zapier ship pricing and packaging changes in days instead of months — while keeping every dollar accounted for accurately. That means designing the framework and abstractions product teams plug into so they can launch new SKUs without becoming billing experts, building configuration-driven infrastructure for pricing experimentation, and ensuring the platform evolves without foundational rewrites.This is production-critical, finance-grade infrastructure where correctness is non-negotiable. You'll drive alignment across teams in a space defined by high ambiguity and competing constraints, working closely with Product, Engineering, Finance, and Sales. The role is particularly exciting because decisions here ripple across Zapier — shaping how the company monetizes its next phase of growth.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Proven engineering impact: You've driven outcomes in complex, production systems at scale — shipping projects that delivered measurable improvements in environments where requirements shifted under you. You separate essential from accidental complexity, make tradeoffs explicit, and use data to inform decisions without becoming paralyzed by it. Many strong candidates have 8+ years of experience, but we hire for impact and capability, not tenure.</li><li>Billing/payments/monetization domain experience: You bring strong domain knowledge in billing systems, subscription management, payment processing, or financial platforms. You understand metered billing, pricing models, entitlements, revenue recognition, and the operational complexity of supporting enterprise customers. You know that billing isn't just a backend problem — it touches sales, finance, support, and product, and you've navigated that reality.</li><li>API, platform, and performance expertise: You've designed and built APIs that serve multiple consumers — internal teams, external partners, and user-facing products — and you know how to evolve systems without breaking existing integrations. You have a track record of identifying and resolving performance bottlenecks through profiling, caching, database optimization, and delivering measurable improvements that impact user experience and conversion.</li><li>Outcome-driven and customer-focused: You care deeply about the problems our customers are trying to solve and define success by the results they achieve — not the elegance of the technical solution. You fall in love with the problem, not your first implementation, and are willing to rethink or pivot when it better serves the customer and the business.</li><li>Cross-team leadership and proactive ownership: You've led technical initiatives that span multiple teams and operate with end-to-end ownership. You gather requirements, surface risks early, align stakeholders, and drive ambiguous problems through to measurable outcomes. You're a trusted partner to Engineering, Product, and Design leadership — helping shape roadmaps, translating business strategy into technical direction, and amplifying other engineers by raising standards and building durable foundations that create leverage across teams.</li><li>AI fluency: You use AI coding tools as a regular part of your workflow and have a point of view on where they accelerate delivery and where human judgment is non-negotiable. In a high-correctness domain like payments and billing, you know the difference between automating boilerplate and trusting AI with revenue logic — and you bring that judgment to the engineers you work with.</li><li>Comfort with complexity: You're at home in large, mature codebases — you know how to navigate a monolith, find the right leverage points, and make meaningful progress without waiting for a clean slate.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Serve as a technical leader within the Commerce Zone: You’ll operate as part of the zone’s leadership team, partnering closely with Engineering, Product, and Design to shape strategy and roadmap decisions. You’ll translate business context into technical direction—and ensure engineering tradeoffs are clearly understood at the business level.</li><li>Shape the long-term platform vision: You’ll define and evolve the architectural direction of the Commerce Zone, balancing near-term delivery with long-term durability, extensibility, and operational excellence.</li><li>Lead high-impact technical initiatives: You’ll drive the strategic evolution of our monetization platform—decoupling billing from account systems, clarifying system boundaries, and consolidating pricing infrastructure. You’ll build flexible, configurable foundations that enable fast Pricing and Packaging experimentation and seamless launch moments across the customer lifecycle, while supporting clean, reliable data for Finance and Pricing & Packaging.</li><li>Own and strengthen revenue-critical systems: You’ll be responsible for systems across the Commerce Zone—Billing, Pricing, Payments, Checkout, and Entitlements—ensuring they are resilient, observable, and correct. You’ll raise the bar on proactive detection, safe rollback mechanisms, and revenue accuracy—catching issues before customers do. You’ll systematically reduce structural and technical debt, eliminate recurring operational pain points, and strengthen architectural foundations to prevent revenue-impacting incidents before they emerge.</li><li>Guide high-impact technical decisions: You’ll influence API design, data modeling, caching strategies, and system architecture—optimizing for scalability, developer experience, and rapid pricing and packaging iteration.</li><li>Partner deeply across Zapier: You’ll collaborate closely with Pricing & Packaging, Product, and Design teams to drive ARR growth and craft seamless, intuitive, and lovable monetization journeys for self-serve, enterprise, and ecosystem customers. You’ll also work with Support and Operations to ensure robust admin tooling and exceptional customer experiences across upgrades, billing changes, and subscription management.</li><li>Drive measurable improvements: You’ll identify performance bottlenecks and deliver optimizations that show up in the metrics—reduced latency, improved reliability, stronger customer experiences, and improved conversion and retention.</li><li>Mentor engineers and raise the technical bar: You’ll share patterns and tooling, conduct thoughtful code reviews, and grow engineering capability across the zone. You’ll be a go-to resource for engineers tackling complex monetization and platform challenges.</li><li>Champion documentation and developer experience: You’ll ensure our systems are well-documented and easy to adopt, reducing friction and accelerating development across the organization.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: $210,700 - $316,100 Salary 1 YEAR USD 210700 316100 EquityPercentage 1 YEAR Bonus 1 YEAR USA Salary 1 YEAR USD 210700 316100 EquityPercentage NONE Bonus 1 YEAR USD Canada Salary 1 YEAR CAD 210700 316100 EquityPercentage NONE Bonus 1 YEAR CAD United Kingdom Salary 1 YEAR GBP 132500 198700 EquityPercentage NONE Bonus 1 YEAR GBP Ireland Salary 1 YEAR EUR 135800 203800 EquityPercentage NONE Bonus 1 YEAR EUR Spain Salary 1 YEAR EUR 135800 203800 EquityPercentage NONE Bonus 1 YEAR EUR India Salary 1 YEAR INR 7756200 11634400 EquityPercentage NONE Bonus 1 YEAR INR Australia Salary 1 YEAR AUD 208600 313000 EquityPercentage NONE Bonus 1 YEAR AUD New Zealand Salary 1 YEAR NZD 208600 313000 EquityPercentage NONE Bonus 1 YEAR NZD true 381a771d-b04c-4a8d-8515-ea677d6bd80b FullTime Yes Remote Finance https://jobs.ashbyhq.com/zapier/381a771d-b04c-4a8d-8515-ea677d6bd80b/application https://jobs.ashbyhq.com/zapier/381a771d-b04c-4a8d-8515-ea677d6bd80b Zapier Director, India <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: September 2026Location: India Hi there!We're looking for a Director, India to serve as the senior-most, India-based leader of Zapier's India entity, acting as both a statutory Board Director and General Manager. This is a pivotal role at a formative stage of our India presence: you'll ensure full legal, tax, and regulatory compliance for our India entity while also serving as the bridge between Zapier's global strategy and its execution on the ground.You'll report to Ryan Roccon, our Chief Operating Officer and Chief Financial Officer, and partner closely with our India-based managers, our Operating Committee, and our external advisors at Deloitte. You'll own India operations as the accountable local leader, drive delivery and performance across India-based functions, and represent the entity to auditors and regulators. If you're looking for a role where you can build governance rhythms and operating discipline from the ground up while being the trusted face of a company's India presence, this is it.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>About You<ul style="min-height:1.5em"><li>You have 15-20+ years of experience, including 5+ years in India site leadership, GM, COO, or country-head-type roles for multinational companies.</li><li>You have strong business acumen and the ability to manage stakeholders in a global, matrix organization, where functional teams report to global leaders while maintaining a dotted-line relationship to you.</li><li>You have strong knowledge of and exposure to financial, legal entity, and statutory compliance, audit, tax, and transfer pricing, gained through demonstrated experience working with Big 4 firms and/or legal counsel on India entity matters.</li><li>You have strong people leadership and hiring instincts, with experience across hiring, performance management, employee relations, and exits in an Indian context.</li><li>You're comfortable taking on statutory director responsibilities and signing off on board and compliance documents, including the personal liability that comes with it.</li><li>You build positive working relationships and trust quickly with India-based teams, delivery managers, and the global executive team, and develop a deep understanding of the business, strategy, operations, and priorities.</li><li>You're an effective communicator who can drive results and hold your ground in a complex, matrixed environment while remaining people-focused.</li><li>Nice to have: prior experience setting up or scaling a Global Capability Center in India.</li></ul>Things You'll Do<ul style="min-height:1.5em"><li>Serve as the primary liaison between Zapier's India operations and global leadership, ensuring alignment and coordination and escalating key issues to the executive team.</li><li>Lead overall India operations, translating global strategy into local execution and providing regular updates to US leadership.</li><li>Serve as the senior-most site leader for all India-based employees, establishing governance rhythms and driving a high-performance, high-autonomy, values-driven 100% remote team.</li><li>Act as a statutory Board Director for Zapier India: attend board meetings, approve minutes and resolutions and sign statutory filings.</li><li>Ensure full statutory, tax, and financial compliance of the Indian legal entity, and serve as the primary point of contact for external auditors and Indian regulatory authorities.</li><li>Partner with Deloitte and internal finance on tax filings, audits, transfer pricing, and other regulatory matters.</li><li>Own all India people decisions: hiring, compensation, performance, and terminations, while functional managers continue to run day-to-day work for their teams.</li><li>Partner with HR on people strategy, talent decisions, employee relations, and local policy implementation, and ensure compliance with Indian labor law, including POSH and state-specific requirements.</li><li>Manage local vendor relationships for Zapier's India presence.</li><li>Identify, monitor, and mitigate key risks to Zapier's India operations.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: ₹1,66,26,100 - ₹2,07,82,600 Salary 1 YEAR INR 16626100 20782600 EquityPercentage NONE Bonus 1 YEAR INR India Salary 1 YEAR INR 16626100 20782600 EquityPercentage NONE Bonus 1 YEAR INR true 6adee270-03bf-4b1b-915b-eba5fb56d1b6 FullTime Yes Remote Sales https://jobs.ashbyhq.com/zapier/6adee270-03bf-4b1b-915b-eba5fb56d1b6/application https://jobs.ashbyhq.com/zapier/6adee270-03bf-4b1b-915b-eba5fb56d1b6 Zapier Sales Assist Representative <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><a target="_blank" rel="noopener noreferrer nofollow" href="https://ai-fluency-hub.vercel.app">AI Fluency Assessment</a> Take our 10 minute AI Fluency Assessment by clicking the link above. See how your skills stack up against our sales bar, get a personalized tier, and walk away with actionable next steps to level up your AI skills.Job Posted: June 2026Location: IndiaHi there!We’re looking for a new Sales-Assist Representative to join the Sales-Assist Motion at Zapier. Zapier’s on a mission to make everyone more productive at work. We are in search of individuals who are not just looking for a job, but are committed to building a rewarding career in sales. Ideal candidates will possess a genuine passion for sales, a desire to continually learn and improve, and the drive to achieve excellence within the industry. Zapier has helped millions of people build businesses through the power of automation. The Sales Assist group serves customers as they evaluate and buy Zapier’s offers, through a high-velocity sales motion. We help customers primarily through live chat conversations through Zendesk, and some inbound demos over Zoom. We inspire deep automation use-cases pertaining to their role, and address any questions through their procurement and buying process. Ultimately, success here looks like removing friction from the purchase and adoption process through qualifying or converting leads.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You are located in India and able to work within the hours of ~9:00 pm - 7:00 am IST. </li><li>4+ years of experience, with a track record as a solutions engineer, technical account manager moving to sales, or a very technical quota-carrying salesperson with experience in a SaaS environment, especially across technical product-led companies with both self-serve and sales GTM) with exposure to international markets.</li><li>Able to work a high velocity sales queue for prolonged periods of time in your day (Live Chat)</li><li>You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.</li><li>You’re experimental and have the ability to test our ideas rapidly and contribute to multiple sales projects.</li><li>You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.</li><li>Self-managing and a high degree of agency to manage your calendar, pipeline and hit quotas</li><li>Effective cross-cultural communicator — able to communicate clearly with both customers and a distributed international team. Advanced working English comprehension. </li><li>You use AI in your work today — not occasionally, but as part of how you operate at a high level. You can point to workflows you’ve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and experience — while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships.</li></ul><h2>Things You’ll Do</h2>As a Sales-Assist Representative, you will have 3 main responsibilities:<ol style="min-height:1.5em"><li>Showcase Zapier as a potential solution for teams and businesses through multiple mediums - On a daily basis, most of your time will be on live chat (4+ hours) with customers through Zendesk. With the rest split between calls and emails. You’ll lead demos virtually to model a wide range of use-cases in which Zapier can help drive ROI for our customers. You’ll educate the user on use-cases to help inspire more ways they can automate within their business. You’ll lead them from interest, to learning more about our product to purchase. Success here is measured by our ability to qualify leads for other teams and convert customers yourself.</li><li>Create a Sales Pipeline for multiple motions- through live chat queues and product qualified lead (PQL) emails, you’ll drive an influenced revenue metric with qualified leads to be handed to other teams and members.</li><li>Maintain feedback loops back into the rest of the organization - Identifying learnings from your customer demos and passing them along as a feedback loop is critical in this role. This looks like tagging your call recordings with product feedback opportunities, or identifying areas where improved collateral may have accelerated the sales-process. To do so, you’ll need to be excellent at written communication.</li></ol>You’ll work closely with numerous senior stakeholders and will be a part of several cross-functional steering committees as well.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: ₹35,75,300 - ₹49,96,800 Salary 1 YEAR INR 3575300 4996800 EquityPercentage NONE Commission 1 YEAR INR India Salary 1 YEAR INR 3575300 4996800 EquityPercentage NONE Commission 1 YEAR INR true 7dd68291-3696-4fd0-a5d0-24ab73d22fff FullTime Yes Remote Data https://jobs.ashbyhq.com/zapier/7dd68291-3696-4fd0-a5d0-24ab73d22fff/application https://jobs.ashbyhq.com/zapier/7dd68291-3696-4fd0-a5d0-24ab73d22fff Zapier Manager, GTM Analytics <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: 08/26Location: Americas (North, Central and South America)<h2></h2>Hi there!Zapier is hiring a Manager, Analytics & Strategy to lead our newly formed GTM Analytics team. This team is the central analytics home for Marketing, Sales, RevOps, and Customer Ops, with a mandate to deliver trusted GTM insights, improve the quality and speed of decision-making, and turn repeated questions into durable self-service analytics assets.You will manage a team of embedded analysts supporting Marketing, Sales, and Support/Customer Ops. Your team will own the day-to-day analytics interface for GTM leaders: funnel reporting, campaign performance, sales and support analytics, forecasting inputs, recurring business reviews, dashboarding, metric definitions, and urgent executive questions.This is a hands-on analytics leadership role. we're looking for someone who has deep analytics judgment, strong SQL skills, and real GTM domain expertise. You might come from a sales analytics, marketing analytics, revenue analytics, finance, or investment banking environment. The common thread is that you know how to operate with urgency, precision, and a high quality bar, and you are energized by analytics work: scoping ambiguous business questions, pressure-testing numbers, coaching people through complex GTM data questions, and delivering clear recommendations under time pressure.This is not a pure people-management role. You should be able to lean into advanced analytics, understand core statistical concepts, and guide work on experimentation, forecasting, or segmentation when the work calls for it, but the center of gravity is analytics leadership: trusted reporting, business partnership, analytical QA, stakeholder management, and building a faster, more consistent operating model for GTM data. You should also be AI-native in how you work and excited to make this team a proving ground for self-service analytics, analyst automation, and governed AI-assisted data workflows.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>You are a hands-on analytics manager. You have 6+ years of experience in analytics, finance, revenue operations, marketing analytics, sales analytics, business operations, investment banking, or a related field. You have managed analysts or analytics-adjacent teams for at least 3 years, but you are still comfortable rolling up your sleeves to review SQL, inspect a dashboard, pressure-test assumptions, and help frame the answer.You have strong GTM analytics expertise. You understand how marketing, sales, customer operations, and revenue motions fit together. You have worked with funnels, pipeline, bookings or ARR, campaign performance, sales productivity, support performance, forecasting, attribution, segmentation, or lifecycle analytics. You know how to translate GTM questions into metrics, cuts, cohorts, and recommendations that leaders can act on.You are excellent with SQL and analytical reasoning. You read and write SQL, reason about grain and joins, identify data quality issues, and coach analysts toward cleaner, more reliable methods. You are comfortable with statistics and advanced analytics concepts such as confidence intervals, incrementality, cohorting, regression, forecasting, and experiment readouts, and you know when to partner with Data Science for heavier modeling work.You bring finance-grade rigor and urgency. You can operate in a fast-twitch environment where leaders need clear answers quickly. You know how to separate what must be directionally right today from what needs a deeper follow-up, and you keep quality high even when timelines are short. Experience in investment banking, finance, FP&A, revenue analytics, or another high-intensity analytical environment is a strong plus.You set a high bar for quality, trust, and communication. You know that GTM analytics only works when stakeholders trust the numbers. You build review mechanisms, documentation habits, and QA standards that make dashboards and analyses easier to trust. You can explain caveats without hiding behind them, and you help teams align on source-of-truth metrics across Data, Finance, Marketing, Sales, and Customer Ops.You are an excellent manager and coach. You raise the performance of analysts through clear expectations, thoughtful feedback, technical coaching, and strong prioritization. You know how to help analysts grow and coach them through ambiguous requests and work that should be automated or moved into self-service.You are AI-native and automation-minded. You actively use modern AI tools to accelerate analysis, QA SQL, summarize stakeholder context, produce documentation, and prototype workflows. You are excited to make AI central to the team's operating model, and to turn repeated analyst workflows into governed self-service assets, AI primitives, reusable dashboards, or model improvements.You can manage across analysts and data engineers. You understand the difference between stakeholder-facing analytics and data foundation work, and you help both groups work together effectively. <h2>Things You'll Do</h2><ul style="min-height:1.5em"><li>Lead the Analytics & Strategy team, managing analysts embedded with Marketing, Sales, and Support/Customer Ops.</li><li>Build a fast, trusted operating model for intake, prioritization, QA, stakeholder communication, and recurring business reviews.</li><li>Coach analysts to deliver high-quality work across funnel reporting, campaign performance, sales analytics, support analytics, forecasting, segmentation, attribution, and executive readouts.</li><li>Partner with GTM leaders to clarify ambiguous questions, identify the decisions at stake, and make sure the team's work leads to concrete business action.</li><li>Review SQL, dashboards, metric definitions, data caveats, and analytical narratives so the team can move quickly without lowering the quality bar.</li><li>Make the team the intake point for self-service and AI automation opportunities: recognize duplicate asks, separate one-off requests from repeatable workflows, and turn recurring patterns into AI primitives, governed dashboards, metric documentation, and model improvement requests that build the robot over time.</li><li>Bring advanced analytics judgment to experimentation, incrementality, cohort analysis, forecasting, segmentation, and statistical readouts, while partnering with Data Science for deeper modeling needs.</li><li>Leverage AI tools in your own workflow and your team's workflows, helping the team move faster while maintaining accuracy, documentation, and governance.</li><li>Develop analysts through clear expectations, direct feedback, growth paths, and a strong peer learning culture.</li></ul> <h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: $174.2K - $261.3K United States California San Francisco Salary 1 YEAR USD 174200 261300 EquityPercentage 1 YEAR Bonus 1 YEAR United States Salary 1 YEAR USD 174200 261300 EquityPercentage NONE Bonus 1 YEAR USD Canada Salary 1 YEAR CAD 174200 261300 EquityPercentage NONE Bonus 1 YEAR CAD true d4576c10-a27e-47fa-a056-30c898b9e672 FullTime Yes Remote Sales https://jobs.ashbyhq.com/zapier/d4576c10-a27e-47fa-a056-30c898b9e672/application https://jobs.ashbyhq.com/zapier/d4576c10-a27e-47fa-a056-30c898b9e672 Zapier Account Executive, Mid Market <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2>About Zapier</h2>We’re on a mission to make automation work for everyone.As the leader in easy automation, Zapier empowers businesses to automate workflows and move data across 7,000+ apps. We work with what you work with, across your apps and tech stack, so you can make magic happen.We’re at an interesting inflection point at Zapier. Automation and AI are reshaping how businesses operate, and we’re right in the middle of it. We’re looking for someone who wants to help drive that innovation, not just someone who wants to hit a number.The role: you’ll be selling Zapier’s AI Orchestration platform to companies with up to 1,000 employees, owning the full sales cycle from prospecting to close.Most of your pipeline will come from you. Cold outreach, turning a warm signal into a real conversation, finding the deal before it finds you, that's the job, and we need people who are built for that part, not just willing to do it.Zapier's Mid-Market motion is early. We need architects, not order-takers. You won't inherit a playbook. You'll help write itThere's more than one path to this roleLikely you’ve been a top performer in SaaS sales (or consistently exceeding in mid-market, and you’re ready to step up) and can run a deal end-to-end, including prospecting. However, if you have a track record of tackling hard problems, hands-on experience with AI tools (not just familiarity), put customers first, and have a drive to make things happen you may also be a great fit for our team.Either way, what separates a good candidate from a great one is proactive ownership, the ability to navigate ambiguity, strong stakeholder communication, cross-functional collaboration, and a genuine hunger to learn fast.<h2>What We Are Looking For</h2><ul style="min-height:1.5em"><li>You have 2-5 years of demonstrated success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations across the mid-market levels, with a strong focus on automation, integrations, and enhancing tech stack efficiency.</li><li>Proven track record of success in closing software deals over and meeting or exceeding your sales quota</li><li>Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.</li><li>Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.</li><li>Excellent communication skills both with customers and within an organization</li><li>Ability to develop and navigate senior-level relationships quickly and effectively</li><li>You thrive in a state of ambiguity and are motivated by strong personal drive</li><li>You use AI in your work today, not occasionally, but as part of how you operate at a high level. You can point to workflows you’ve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and experience while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships.</li></ul><a target="_blank" rel="noopener noreferrer nofollow" href="https://ai-fluency-hub.vercel.app/">AI Fluency Assessment</a><ul style="min-height:1.5em"><li>Take our 10 minute AI Fluency Assessment by clicking the link above. See how your skills stack up against our sales bar, get a personalized tier, and walk away with actionable next steps to level up your AI skills.</li></ul><h2>What you’ll do</h2><ul style="min-height:1.5em"><li>Own mid-market accounts end-to-end: prospecting, discovery, negotiation, close, and expansion</li><li>Sell Zapier’s AI-powered automation platform to enterprises moving from manual workflows to orchestrated, AI-first operations</li><li>Show up in the field: build relationships at events, conferences, and executive briefings that go deeper than a LinkedIn connection</li><li>Build relationships across the org from the people doing the work up to the C-suite</li><li>Lead conversations that help customers think through the real business impact of automation, not just the product features</li><li>Quarterback complex deals across Solutions Engineering, Customer Success, and Product. You’re accountable for the outcome, not just your piece</li><li>Help shape how we go to market at the mid-market level; the team is small, fast, and building the motion from scratch</li></ul><h2>Who should not apply</h2>This section exists to save everyone time.<ul style="min-height:1.5em"><li>You’re coming from a large enterprise org and need a defined territory, established SDR/BDR support, and fully built enablement to be successful</li><li>You measure success by activity volume over deal quality</li><li>You want to avoid ambiguity and prefer a structured, repeatable process handed to you</li><li>You can demo a product’s features, but can’t frame the ROI or build a business case from a customer’s pain</li><li>AI is something you’ll “get around to” rather than something you’re already using</li></ul><h2>Why Join Now</h2>Zapier is profitable, has been around long enough to know what we’re doing, and is growing into a bigger opportunity in AI and automation. You’ll do real work where your contributions are visible and your impact is measurable. Our team is deeply curious and always looking for innovative ways to meet and exceed our customers' needs.If breaking into AI is something you’re thinking about, there are very few companies where you’ll build with it the way you will here. We’ll take you from capable to transformative—and that’s increasingly a career-defining skill set.We are a remote-first company. We believe the people who win in AI and automation aren’t just product experts; they synthesize information, build business cases, and move faster than the competition.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: $140K - $170K United States California San Francisco Salary 1 YEAR USD 140000 170000 EquityPercentage 1 YEAR Commission 1 YEAR L2 USA Salary 1 YEAR USD 140000 170000 EquityPercentage NONE Commission 1 YEAR USD L2 Canada Salary 1 YEAR CAD 140000 170000 EquityPercentage NONE Commission 1 YEAR CAD true eaf4ef36-116b-4aa1-b874-7474b16851e6 FullTime Yes Remote Customer Operations https://jobs.ashbyhq.com/zapier/eaf4ef36-116b-4aa1-b874-7474b16851e6/application https://jobs.ashbyhq.com/zapier/eaf4ef36-116b-4aa1-b874-7474b16851e6 Zapier Sr. Technical Account Manager <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job posted: 8/28/2026Location: Remote Canada, Central & South America- Pacific Time (PST) working hours required Hi there! Zapier’s mission is to make automation work for everyone, helping people eliminate repetitive work and focus on what matters most.We’re looking for a Senior Technical Account Manager to support our Enterprise customers on the post-sale team. You’ll serve as a named senior technical partner to builders, technical leaders, and executives, helping them turn important business problems into reliable, well-designed automations.You’ll join a growing team of four Sr TAMs reporting to a Senior Manager. Customer portfolios vary by program, account size, technical complexity, and level of engagement. Customers typically receive an average allocation of approximately six dedicated TAM hours, which you’ll use for architecture, hands-on building, technical enablement, and proactive account planning.You’ll design architectures, build and improve workflows, solve complex technical problems, and strengthen the resilience of customers’ automation systems. In partnership with Customer Success, you’ll connect this work to adoption, customer value, retention, and growth. You’ll also represent the customer internally, giving Product and Engineering clear insight into product gaps, critical bugs, and opportunities to improve the Enterprise experience.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Things You’ll Do</h2>Design, build, and improve customer automations<ul style="min-height:1.5em"><li>Use customers’ dedicated TAM hours to design, build, and improve automations tied to meaningful business outcomes.</li><li>Translate complex processes into practical workflow architectures covering data movement, business logic, exception paths, and operational controls.</li><li>Build alongside customer teams to move high-value use cases from concept to reliable production operation.</li><li>Review existing automations for reliability, efficiency, maintainability, and effective use of Zapier.</li><li>Troubleshoot issues across Zapier, APIs, authentication, data formats, and connected applications.</li><li>Identify recurring failures and improve error handling, monitoring, alerts, fallback behavior, and recovery processes.</li></ul>Lead proactive technical partnerships<ul style="min-height:1.5em"><li>Develop a strong understanding of each customer’s priorities, systems, technical constraints, governance needs, and automation maturity.</li><li>Create technical account plans that identify valuable use cases, architectural recommendations, risks, and next steps.</li><li>Lead working sessions, architecture reviews, implementation discussions, and executive conversations.</li><li>Use sound judgment to determine when to solve directly, teach the customer, recommend another approach, or involve additional Zapier teams.</li></ul>Drive customer and team outcomes through internal partnership<ul style="min-height:1.5em"><li>Partner closely with Customer Success to connect technical priorities to adoption, realized value, retention, and growth.</li><li>Bring technical evidence into account planning, business reviews, renewal preparation, and expansion conversations.</li><li>Surface blockers, adoption gaps, and architectural risks early, and take ownership of moving the right people toward a solution.</li><li>Proactively identify and lead team or cross-functional initiatives, turning recurring needs into scalable solutions, reusable practices, and better experiences for customers and the team.</li></ul>Represent the customer inside Zapier<ul style="min-height:1.5em"><li>Give Product and Engineering technically grounded feedback that explains the customer’s use case, business impact, urgency, and available workarounds.</li><li>Use evidence and patterns across your portfolio to advocate for fixes and features that materially affect Enterprise customers.</li><li>Coordinate complex escalations, keep customers informed, and set clear expectations.</li><li>Share recurring insights that improve the product, documentation, supportability, and broader Enterprise experience.</li></ul>Help customers make sound AI decisionsAI is changing how customers design and operate automations. You’ll help them move beyond surface-level terminology and make responsible implementation choices.<ul style="min-height:1.5em"><li>Use AI tools such as ChatGPT, Claude, or Gemini in your own work, applying appropriate review, verification, and judgment.</li><li>Understand meaningful differences among AI models and discuss their capabilities, limitations, and selection criteria credibly with customers.</li><li>Explain the difference between deterministic automation, AI-assisted workflows, and agentic systems, and help customers decide when and how to use each.</li><li>Guide practical conversations about accuracy, reliability, evaluation, fallback behavior, human oversight, security, and governance.</li><li>Understand emerging AI integration patterns, including the Model Context Protocol (MCP), and how models, tools, data, and automation platforms can work together. </li></ul>What We’re Looking For<ul style="min-height:1.5em"><li>Significant experience (7+ years) in technical account management, solutions architecture, customer engineering, sales engineering, implementation consulting, or a comparable customer-facing technical role.</li><li>A track record of measurably improving customer outcomes across an Enterprise portfolio, for example, reducing churn risk, strengthening renewals, expanding adoption, or creating upsell and cross-sell opportunities through technical enablement.</li><li>Demonstrated experience building integrations, automations, or API-based solutions, not only recommending them.</li><li>Hands-on familiarity with Zapier or comparable automation and integration platforms.</li><li>Experience owning complex technical relationships with Enterprise customers and communicating effectively with both builders and executives.</li><li>A track record of building integrations, automations, or API-based solutions, not only recommending them.</li><li>Strong working knowledge of APIs, webhooks, authentication, structured data, application integrations, and conditional workflow logic.</li><li>The ability to diagnose ambiguous, multi-system problems and design for production reliability, monitoring, recovery, and maintainability.</li><li>Strong customer judgment, balancing immediate needs with technical feasibility, risk, scale, and long-term value.</li><li>The ability to operate autonomously in an ambiguous environment: proactively identifying high-impact work, driving customer and team initiatives to completion across multiple internal teams.</li><li>Hands-on experience with AI tools and a practical understanding of AI-assisted workflows, agentic systems, evaluation, oversight, and governance.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: $66,500 - $99,700 Salary 1 YEAR USD 66500 99700 Bonus 1 YEAR Colombia Salary 1 YEAR USD 66500 99700 Bonus 1 YEAR USD Canada Salary 1 YEAR CAD 130800 196200 true eaf4ef36-116b-4aa1-b874-7474b16851e6:2127f522-97b4-4f2e-86e4-afe546cdcc35 FullTime Yes Remote Customer Operations https://jobs.ashbyhq.com/zapier/eaf4ef36-116b-4aa1-b874-7474b16851e6/application https://jobs.ashbyhq.com/zapier/eaf4ef36-116b-4aa1-b874-7474b16851e6 Zapier Sr. Technical Account Manager <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job posted: 8/28/2026Location: Remote Canada, Central & South America- Pacific Time (PST) working hours required Hi there! Zapier’s mission is to make automation work for everyone, helping people eliminate repetitive work and focus on what matters most.We’re looking for a Senior Technical Account Manager to support our Enterprise customers on the post-sale team. You’ll serve as a named senior technical partner to builders, technical leaders, and executives, helping them turn important business problems into reliable, well-designed automations.You’ll join a growing team of four Sr TAMs reporting to a Senior Manager. Customer portfolios vary by program, account size, technical complexity, and level of engagement. Customers typically receive an average allocation of approximately six dedicated TAM hours, which you’ll use for architecture, hands-on building, technical enablement, and proactive account planning.You’ll design architectures, build and improve workflows, solve complex technical problems, and strengthen the resilience of customers’ automation systems. In partnership with Customer Success, you’ll connect this work to adoption, customer value, retention, and growth. You’ll also represent the customer internally, giving Product and Engineering clear insight into product gaps, critical bugs, and opportunities to improve the Enterprise experience.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Things You’ll Do</h2>Design, build, and improve customer automations<ul style="min-height:1.5em"><li>Use customers’ dedicated TAM hours to design, build, and improve automations tied to meaningful business outcomes.</li><li>Translate complex processes into practical workflow architectures covering data movement, business logic, exception paths, and operational controls.</li><li>Build alongside customer teams to move high-value use cases from concept to reliable production operation.</li><li>Review existing automations for reliability, efficiency, maintainability, and effective use of Zapier.</li><li>Troubleshoot issues across Zapier, APIs, authentication, data formats, and connected applications.</li><li>Identify recurring failures and improve error handling, monitoring, alerts, fallback behavior, and recovery processes.</li></ul>Lead proactive technical partnerships<ul style="min-height:1.5em"><li>Develop a strong understanding of each customer’s priorities, systems, technical constraints, governance needs, and automation maturity.</li><li>Create technical account plans that identify valuable use cases, architectural recommendations, risks, and next steps.</li><li>Lead working sessions, architecture reviews, implementation discussions, and executive conversations.</li><li>Use sound judgment to determine when to solve directly, teach the customer, recommend another approach, or involve additional Zapier teams.</li></ul>Drive customer and team outcomes through internal partnership<ul style="min-height:1.5em"><li>Partner closely with Customer Success to connect technical priorities to adoption, realized value, retention, and growth.</li><li>Bring technical evidence into account planning, business reviews, renewal preparation, and expansion conversations.</li><li>Surface blockers, adoption gaps, and architectural risks early, and take ownership of moving the right people toward a solution.</li><li>Proactively identify and lead team or cross-functional initiatives, turning recurring needs into scalable solutions, reusable practices, and better experiences for customers and the team.</li></ul>Represent the customer inside Zapier<ul style="min-height:1.5em"><li>Give Product and Engineering technically grounded feedback that explains the customer’s use case, business impact, urgency, and available workarounds.</li><li>Use evidence and patterns across your portfolio to advocate for fixes and features that materially affect Enterprise customers.</li><li>Coordinate complex escalations, keep customers informed, and set clear expectations.</li><li>Share recurring insights that improve the product, documentation, supportability, and broader Enterprise experience.</li></ul>Help customers make sound AI decisionsAI is changing how customers design and operate automations. You’ll help them move beyond surface-level terminology and make responsible implementation choices.<ul style="min-height:1.5em"><li>Use AI tools such as ChatGPT, Claude, or Gemini in your own work, applying appropriate review, verification, and judgment.</li><li>Understand meaningful differences among AI models and discuss their capabilities, limitations, and selection criteria credibly with customers.</li><li>Explain the difference between deterministic automation, AI-assisted workflows, and agentic systems, and help customers decide when and how to use each.</li><li>Guide practical conversations about accuracy, reliability, evaluation, fallback behavior, human oversight, security, and governance.</li><li>Understand emerging AI integration patterns, including the Model Context Protocol (MCP), and how models, tools, data, and automation platforms can work together. </li></ul>What We’re Looking For<ul style="min-height:1.5em"><li>Significant experience (7+ years) in technical account management, solutions architecture, customer engineering, sales engineering, implementation consulting, or a comparable customer-facing technical role.</li><li>A track record of measurably improving customer outcomes across an Enterprise portfolio, for example, reducing churn risk, strengthening renewals, expanding adoption, or creating upsell and cross-sell opportunities through technical enablement.</li><li>Demonstrated experience building integrations, automations, or API-based solutions, not only recommending them.</li><li>Hands-on familiarity with Zapier or comparable automation and integration platforms.</li><li>Experience owning complex technical relationships with Enterprise customers and communicating effectively with both builders and executives.</li><li>A track record of building integrations, automations, or API-based solutions, not only recommending them.</li><li>Strong working knowledge of APIs, webhooks, authentication, structured data, application integrations, and conditional workflow logic.</li><li>The ability to diagnose ambiguous, multi-system problems and design for production reliability, monitoring, recovery, and maintainability.</li><li>Strong customer judgment, balancing immediate needs with technical feasibility, risk, scale, and long-term value.</li><li>The ability to operate autonomously in an ambiguous environment: proactively identifying high-impact work, driving customer and team initiatives to completion across multiple internal teams.</li><li>Hands-on experience with AI tools and a practical understanding of AI-assisted workflows, agentic systems, evaluation, oversight, and governance.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: $66,500 - $99,700 United States California San Francisco Salary 1 YEAR USD 66500 99700 Bonus 1 YEAR Colombia Salary 1 YEAR USD 66500 99700 Bonus 1 YEAR USD Canada Salary 1 YEAR CAD 130800 196200 true eaf4ef36-116b-4aa1-b874-7474b16851e6:824d4b07-c5e0-4c6c-9eb6-3abe5d1c928b FullTime Yes Remote Customer Operations https://jobs.ashbyhq.com/zapier/eaf4ef36-116b-4aa1-b874-7474b16851e6/application https://jobs.ashbyhq.com/zapier/eaf4ef36-116b-4aa1-b874-7474b16851e6 Zapier Sr. Technical Account Manager <h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job posted: 8/28/2026Location: Remote Canada, Central & South America- Pacific Time (PST) working hours required Hi there! Zapier’s mission is to make automation work for everyone, helping people eliminate repetitive work and focus on what matters most.We’re looking for a Senior Technical Account Manager to support our Enterprise customers on the post-sale team. You’ll serve as a named senior technical partner to builders, technical leaders, and executives, helping them turn important business problems into reliable, well-designed automations.You’ll join a growing team of four Sr TAMs reporting to a Senior Manager. Customer portfolios vary by program, account size, technical complexity, and level of engagement. Customers typically receive an average allocation of approximately six dedicated TAM hours, which you’ll use for architecture, hands-on building, technical enablement, and proactive account planning.You’ll design architectures, build and improve workflows, solve complex technical problems, and strengthen the resilience of customers’ automation systems. In partnership with Customer Success, you’ll connect this work to adoption, customer value, retention, and growth. You’ll also represent the customer internally, giving Product and Engineering clear insight into product gaps, critical bugs, and opportunities to improve the Enterprise experience.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Things You’ll Do</h2>Design, build, and improve customer automations<ul style="min-height:1.5em"><li>Use customers’ dedicated TAM hours to design, build, and improve automations tied to meaningful business outcomes.</li><li>Translate complex processes into practical workflow architectures covering data movement, business logic, exception paths, and operational controls.</li><li>Build alongside customer teams to move high-value use cases from concept to reliable production operation.</li><li>Review existing automations for reliability, efficiency, maintainability, and effective use of Zapier.</li><li>Troubleshoot issues across Zapier, APIs, authentication, data formats, and connected applications.</li><li>Identify recurring failures and improve error handling, monitoring, alerts, fallback behavior, and recovery processes.</li></ul>Lead proactive technical partnerships<ul style="min-height:1.5em"><li>Develop a strong understanding of each customer’s priorities, systems, technical constraints, governance needs, and automation maturity.</li><li>Create technical account plans that identify valuable use cases, architectural recommendations, risks, and next steps.</li><li>Lead working sessions, architecture reviews, implementation discussions, and executive conversations.</li><li>Use sound judgment to determine when to solve directly, teach the customer, recommend another approach, or involve additional Zapier teams.</li></ul>Drive customer and team outcomes through internal partnership<ul style="min-height:1.5em"><li>Partner closely with Customer Success to connect technical priorities to adoption, realized value, retention, and growth.</li><li>Bring technical evidence into account planning, business reviews, renewal preparation, and expansion conversations.</li><li>Surface blockers, adoption gaps, and architectural risks early, and take ownership of moving the right people toward a solution.</li><li>Proactively identify and lead team or cross-functional initiatives, turning recurring needs into scalable solutions, reusable practices, and better experiences for customers and the team.</li></ul>Represent the customer inside Zapier<ul style="min-height:1.5em"><li>Give Product and Engineering technically grounded feedback that explains the customer’s use case, business impact, urgency, and available workarounds.</li><li>Use evidence and patterns across your portfolio to advocate for fixes and features that materially affect Enterprise customers.</li><li>Coordinate complex escalations, keep customers informed, and set clear expectations.</li><li>Share recurring insights that improve the product, documentation, supportability, and broader Enterprise experience.</li></ul>Help customers make sound AI decisionsAI is changing how customers design and operate automations. You’ll help them move beyond surface-level terminology and make responsible implementation choices.<ul style="min-height:1.5em"><li>Use AI tools such as ChatGPT, Claude, or Gemini in your own work, applying appropriate review, verification, and judgment.</li><li>Understand meaningful differences among AI models and discuss their capabilities, limitations, and selection criteria credibly with customers.</li><li>Explain the difference between deterministic automation, AI-assisted workflows, and agentic systems, and help customers decide when and how to use each.</li><li>Guide practical conversations about accuracy, reliability, evaluation, fallback behavior, human oversight, security, and governance.</li><li>Understand emerging AI integration patterns, including the Model Context Protocol (MCP), and how models, tools, data, and automation platforms can work together. </li></ul>What We’re Looking For<ul style="min-height:1.5em"><li>Significant experience (7+ years) in technical account management, solutions architecture, customer engineering, sales engineering, implementation consulting, or a comparable customer-facing technical role.</li><li>A track record of measurably improving customer outcomes across an Enterprise portfolio, for example, reducing churn risk, strengthening renewals, expanding adoption, or creating upsell and cross-sell opportunities through technical enablement.</li><li>Demonstrated experience building integrations, automations, or API-based solutions, not only recommending them.</li><li>Hands-on familiarity with Zapier or comparable automation and integration platforms.</li><li>Experience owning complex technical relationships with Enterprise customers and communicating effectively with both builders and executives.</li><li>A track record of building integrations, automations, or API-based solutions, not only recommending them.</li><li>Strong working knowledge of APIs, webhooks, authentication, structured data, application integrations, and conditional workflow logic.</li><li>The ability to diagnose ambiguous, multi-system problems and design for production reliability, monitoring, recovery, and maintainability.</li><li>Strong customer judgment, balancing immediate needs with technical feasibility, risk, scale, and long-term value.</li><li>The ability to operate autonomously in an ambiguous environment: proactively identifying high-impact work, driving customer and team initiatives to completion across multiple internal teams.</li><li>Hands-on experience with AI tools and a practical understanding of AI-assisted workflows, agentic systems, evaluation, oversight, and governance.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.Compensation Range: $66,500 - $99,700 Salary 1 YEAR USD 66500 99700 Bonus 1 YEAR Colombia Salary 1 YEAR USD 66500 99700 Bonus 1 YEAR USD Canada Salary 1 YEAR CAD 130800 196200 true